How do I process an exchange?Updated a month ago

Please click Here to go to our quick and easy exchange portal!

If you opted in and paid for Free Returns + Package Protection when you made your purchase, all returns and exchanges will be FREE.

If you didn't select the risk-free option, all other orders are subject to shipping costs on returns/exchanges. 

Step 1: Complete the exchange process in the portal

Step 2: Print the return label. 

Step 3: Carefully pack your item(s), in the original condition, and include your printed return invoice

Step 4: Place your shipping label on the package, making sure no other tracking labels are shown if needed

Once your order has been successfully received and processed by our warehouse team, please allow up to 7 business days for your exchange item(s) to be shipped. 

If you have any questions or concerns, please contact Customer Service.